Below are some of our most frequently asked questions.
If you need to contact us about an order placed on Etsy or Faire, please use the messenger features on those platforms instead.
Shipping & Delivery
Orders ship 3-5 business days after being placed. You'll receive an email with a tracking number once your order has shipped.
A full list of ingredients is provided in each product description. Please review the list of ingredients to determine if our products are right for you. We use high quality, phthalate free fragrance oils to scent most of our products.
We do not have a retail space at our workshop for in person shopping or local pickup. All orders will have to be placed through our website and will be shipped to you. We offer free shipping on orders of $75 or more.
Our bar soaps weigh approximately 4.5 ounces each. Approximate weights and measurements are listed under the description of each product.
How long our products last will vary from person to person. Bar soaps last much longer if stored in a draining soap dish out of water between uses.
Returns & Exchanges
Due to the personal nature of our products, we do not offer returns or exchanges, but please contact us if an item arrives damaged or you received the wrong item.
We've partnered with Faire to offer our products at wholesale prices to approved stores. Our shop link is milkandpail.faire.com